Remember when you learned something new like ride a bike or learn the computer? It was hard and caused you some pain. But with training and diligence, you succeeded. And now these tasks are like second nature and easy. Change is good and allows for growth and improvement. Without change, nothing new happens, you stay put, and go backwards.
Do you have to change? The old way still works, doesn’t it? YES you have to change! I know you don’t like to change. You want the economy to go back to its’ old steady ways. But I’m sure your goal is not to strive for stability. Today, change is the norm. Change is not something that happens to you. Change is what you must do to continue to make a profit, grow your business, and expand your customer base.
In the old days, you only had to make one or two changes every few years. Like buying a new adding machine, upgrading your typewriter to an electric model, buying a fax machine, changing from a yellow pad and pencil to a computer spreadsheet, changing from a dot matrix to laser printer, moving from Lotus 123 to Excel, buying a new pickup truck, adding a laser screed to your concrete tools, or attempting to use email to communicate.
As a part of your ongoing business management role, what do you do to plan for change, make change happen, and force change to happen? The companies who wait for something to happen die off. Look at Sears. The leaders never thought their business model would ever need to change. They hoped Wal-Mart would never catch on. To date, they still struggle to get back the market share and customers they lost while waiting and doing nothing new or different. How would you have liked to be a steel golf spike manufacturer hoping soft-spikes didn’t sell? You would now be broke and without a company.
The second part of changing how you do business is to have a pro-active plan to stay ahead of your competition and abandon your old ways of doing business. Ask yourself: “What leadership decisions should you make, but you won’t? Why not? What are you waiting for?” You have some tough calls you need to make right now:
– Do you have a customer you need to fire?
– Where are you wasting money?
– How can you be more efficient?
– What improvements are needed with your staff?
– Is there a faster way to complete your projects?
– What can you delegate or let go of?
– What should you stop doing?
– What should you start doing differently?
– What areas should you improve now?
|– mgmt. team||-training|
|– qty workmanship||-service|
|– scheduling||-sales & marketing|
|– productivity||-financial systems|
|– ops systems||-field systems|
|– project mgmt.||-equipment|
|– insurance||-your paycheck|